Delivery Information

Shipping
Shipping time: 4-6 working days to almost Australian area from Regents Park, 2143.
6-8 wordings days to other countries from China.
Express delivery with tracking number: Au Post, Toll IPEC to Australia, DHL, FedEX,  TNT, etc to other countries.

Return Conditions
1. You have 60 days to decide if an item is right for you. If not, you can certainly come to us within 60 days of receipt.
2. Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
3. We do not accept returned items that were sent back by you directly without checking with us first.
4. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.

Return Address
If you wish to return the items to the nearest return address, please contact us, our customer service representative will get back to you within 24 hours.

Cancel Order Policy
If you want to cancel your order, please contact our customer service after you order within 6 hours, before item(s) are shipped out. We can’t cancel the order when the package is on way. Thank you for your understanding. If you insist to cancel your order, please observe our return policy.

Return Policy
If you want to return your item(s), please contact our customer service team within three days when you received them. Please provide your name and order email when contacting our customer service. All return items must keep their original condition, they most not worn, altered or washed, with all tags attached. And you have to pay a restocking fee, shipping fee, and handling fee.

Exchange Policy
Please contact us with your name and order email when you want to exchange different model or surface within three days. If you want to exchange other models, you have to pay price spread. Also, you must contact our customer service, they will help you. All exchange products must keep their original condition, and are not worn, altered or washed, with all tags attached. You have to pay the restocking fee, shipping fee, and handling fee as well.
In order to ensure your rights, please make sure to keep your order information. If you have any questions, please feel free to contact us.